Voicemail

Every AltiGen system includes a powerful voicemail system designed expressly for the business user. With traditional phone systems, adding voicemail requires connecting a separate voicemail server or purchasing extra add-on cards. Built into every AltiGen phone system is the ability to create and manage 2,000 voicemail boxes. Our smallest system comes standard with 1,500 hours of message storage! AltiGen's feature packed voicemail has an advanced voice prompted user interface for simple management of our powerful capabilities.

Voicemail Message playback options include the ability to:

Phone System Visual Voicemail

• Delete
• Replay
• Save
• Review
• Forward
• Reply
• Skip
• Rewind and fast-forward

Message delivery & notification options:

• Urgent delivery
• Schedule message for future delivery
• Wake-up Call reminders
• Sending, Forwarding and message return to individual boxes, distribution lists or broadcast messages.
• New Message via e-mail, phone call, or pager.

Greetings

• Ability to record multiple personal greetings
• System can automatically choose greeting to play based on current presence setting.

Extension Management

Many extension configuration options can be accessed remotely via the Voicemail system.  The following is a sample of options that can be changed remotely:

• Personal Greetings
• Call Forwarding
• One Number Access
• Message Notification Options
• Extension Passwords

Mail Forwarding

The AltiGen VoIP Phone System allows you to forward your voicemail to a user defined external email address.

Exchange Integration

This feature allows for dynamic synchronization of mail between Microsoft Exchange server and AltiGen’s VoIP Phone System so that deleted messages from one server are automatically deleted in the other server. Similarly, a new message sent to one server is transmitted to the other server. This way, the message can be accessed or deleted from either server. For example, when a voicemail is deleted from the AltiGen Phone System, it is automatically deleted from the Exchange server too.