Phone System Administration - AltiAdmin™
AltiAdmin Demo
The AltiWare administrator (AltiAdmin)
allows you to easily manage all switching, extension, workgroup, and messaging
functions using intuitive windows that guide you through the configuration steps for
each feature. AltiAdmin communicates with the AltiGen phone system via TCP/IP,
allowing you to remotely manage your phone system from virtually anywhere.
 AltiAdmin allows you to configure:
- All Trunk and Extension Features
- Outbound and Inbound Call Routing
- Auto Attendants / IVR
- Call Center Workgroups & Agent Configurations
- Voice Messaging
- AltiGen VoIP Phone Configuration
- Database and Configuration backup / restore functions
- Holiday / Business Schedules
Also available within AltiAdmin is system performance
reporting and monitoring capabilities.
 AltiAdmin displays real time information on:
- Extension Status
- Trunk Status
- Recent Calls
- IP Session Status
- Packets Sent / Received
- Bytes Sent / Received
- Packets Lost
- Average Jitter
- Codec in use
- Workgroup Information
Diagnostic tools are also available for
troubleshooting possible configuration problems when they are encountered along with
a comprehensive online help facility.
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